Privacy Policy

CHIBERTA CREATION endeavours to process your personal data in accordance with the following principles and the applicable data protection laws.


The person in charge of data processing protection is CHIBERTA CREATION, SARL, with a capital of 130.000€, registered in the RCS of DAX under the number 512 814 054, having its head office located at 245 avenue de la Tuilerie - 40150 SOORTS HOSSEGOR
E-mail : 


1. By visiting the website

When you access the CHIBERTA CREATION website, the browser installed on your terminal automatically sends information to the server of our website. This information is temporarily stored in a log file.The following information is collected without your intervention and automatically deleted within four weeks:
IP address of the visiting device, date and time of access,
type and version of the browser as well as other information transmitted by the browser (such as the operating system of the visiting device, the name of your access provider, the geographical origin, the language setting, etc.)

The legal basis for the data processing is Art. 6, para 1, point f of the GDPR. The company has a legitimate interest in collecting and processing the above-mentioned data for the purpose of:
Ensuring a good connection of the company's website,
Ensuring a comfortable use of our website
Evaluating the security and stability of the systems
Administrative management
We do not use the collected data in any way for the purpose of being able to draw conclusions about your person.

The deletion of your data stored with our company does not preclude this data from being stored by our hosting provider for a period of time long enough for the prosecution of criminal offences under statutory obligations in accordance with Art. 6, para. 1, point c of the GDPR.
We also use cookies and analysis services when you visit our website. You will find more detailed information on this subject under numbers 4 and 5 of this data protection declaration.

2. Place an order as a guest

If you wish to order products as a guest on our website, we collect the following information:
Title, first name, surname
Valid e-mail address
Address and country
Date of birth
Payment details, depending on the payment method you have chosen (e.g. credit card details or bank details)

This data is collected:
To identify you as a contractual partner
To check the plausibility of the data entered
To process the payment of your order
To settle any warranty claims that may exist and to exercise any claims against you

The data processing is carried out at your request and is necessary in accordance with Art. 6, para. 1, b of the GDPR for the purposes indicated for the execution of the contract and pre-contractual measures.
In order to ensure a simple and fast processing of your order and to answer all your questions more quickly, you also have the possibility to provide additional information:
Your telephone number and mobile phone number
An alternative delivery address
The provision of this data is optional.
The personal data collected for the order will be stored until the expiry of the legal warranty obligation and will be automatically deleted, unless a storage obligation according to Art. 6, para. 1, point c of the GDPR referring to a longer storage obligation due to fiscal and commercial storage and documentation obligations or you have consented to a storage beyond this according to Art. 6, para. 1, point a of the GDPR.

3. When creating a Customer account

You have the option of creating a password-protected customer account where we store your personal data. This is to make it easier for you to process your orders in a simple, fast and personal way.
If you wish to create a password-protected customer account, the following information will be required:
First name, last name
A valid e-mail address
In addition, you will need to enter a password of your choice to create a customer account. These elements will allow you to access your account along with your e-mail address. In your customer account, you can consult and modify your stored data at any time.
For faster contact, you can also enter your mobile phone number. This information is optional and is not required to create a customer account.
The data is processed at your request and, in accordance with Art. 6, para. 1, point b of the GDPR, is required for the assigned purposes of contract execution and pre-contractual measures.
You do not need to create a customer account to use the website or place orders. We offer you the possibility to place your order as a guest (see 2. b). In this case, however, you will have to re-enter your data for each new order.
After deletion of your Customer account, your data will be automatically deleted, unless we are obliged to retain your data for a longer period of time in accordance with Art. 6 (1) (c) of the GDPR due to fiscal and commercial retention and documentation obligations or you have consented to additional retention in accordance with Art. 6 (1) (c) of the GDPR.

4. When you subscribe to our newsletter

If you have given your express consent in accordance with Art. 6, para. 1, point a of the GDPR, we use your e-mail address to send you our personalised newsletter on a regular basis. To be able to receive the newsletter, you only need to enter an email address.
You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can also send your request to unsubscribe by e-mail at any time to the following address:

5. By using our contact form

If you have any questions whatsoever, you can contact us via a contact form available on the CONTACT page. To do so, you need to provide a valid e-mail address, your first name and the subject of your request so that we know who sent us the request and how to respond.
The data for contacting us is processed within the meaning of Article 6(1)(f) of the GDPR on the basis of our legitimate interests.
The personal data we have collected for the use of the contact form will be automatically deleted once your request has been satisfied.


We use cookies. These are small files that your browser automatically creates and which are stored on your mobile device (laptop, tablet, smartphone or similar) when you visit the site. Cookies do not cause any damage to your device, they do not contain viruses, trojans or other malware.
The cookie stores information related to the device used. However, this does not mean that we are directly informed of your identity.
The use of cookies serves on the one hand to make the use of our site more pleasant for you. For example, we use session cookies to recognize that you have already visited certain pages of our site, that you are already logged in to your user account or that you have already logged in to view your shopping cart. These are automatically deleted after you leave our site.In addition, we also use temporary cookies to optimize functionality, which are stored on your device for a specific period of time. If you revisit our site to use our services, you will be automatically recognized that you have already been with us and what entries and settings you have made so that you do not have to re-enter them.
On the other hand, we also use cookies to statistically record the use of our website and to evaluate it for you in order to optimize our offer (see section 5). These cookies enable us to automatically recognise that you have already visited our website. These cookies are automatically deleted after a defined period of time has elapsed.
The data processed by the cookies is necessary for the stated purposes in order to protect our legitimate interests as well as those of third parties in accordance with Art. 6, para. 1, point f of the GDPR.
Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or that a message is always displayed before a new cookie is created. However, disabling cookies completely may prevent you from using all the features of our website.


The tracking and targeting measures described below, which we have implemented, are carried out on the basis of Art. 6 (1) (f) GDPR.With the tracking measures used, we want to ensure that our website is designed to meet the needs of our customers and that our website is continuously optimized. On the other hand, we also use tracking measures to statistically record the use of our website and to evaluate it for you with the aim of optimizing our offer.
We want to use the targeting measures used to ensure that you only see advertisements on your devices based on your actual or assumed interests.These interests are to be considered justified in the sense of the above provision.You can find the purposes and the corresponding data categories in the individual tracking and targeting tools.

1. Google Analytics

In order to design and optimize our website, we use Google Analytics, a web analysis service provided by Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google")
. In doing so, usage profiles are created in anonymous form (see point 4) and cookies are used.
The information generated by the cookie relates to your use of the website
Your browser (type and version)
The operating system
The URL referrer (the website that linked you to our website)
The hostname of the querying device (IP address)
The time of the server visit and is transmitted to a Google server in the USA where it is stored. Google is subject to the EU-US Privacy Shield in order to ensure an appropriate level of data protection.
This information is used to analyse the use of the website, to compile reports on website activities for the purpose of market research in order to help optimise the design of the website and to provide this website with other services related to the use of websites and the Internet. This data may be passed on to third parties if required by law or if third parties are commissioned to process the data. Your IP address will not be linked to any other data held by Google. IP addresses are processed anonymously so that no linkage is possible (IP masking).
You can prevent the installation of cookies by making a setting in your browser. Please note, however, that in this case you may not be able to use all the functions of this website.
You can object to the collection and storage of data (including your IP address) for web analysis purposes at any time by installing an add-on module for your browser to deactivate Google Analytics:
. An alternative to the add-on module for your browser, especially for browsers on mobile devices, to object to the collection and storage of data by Google Analytics is possible by clicking on the following buttonAn Opt-out-Cookie will be installed which will prevent the use of your data when you visit the site. This Opt-out-Cookie is specific to this browser and our website and is stored on your phone. If you delete the cookies from your browser, you will have to reinstall the Opt-out Cookie.
You can find further information on data protection in connection with Google Analytics in the Help - Google Analytics section:

2. Facebook Custom Audiences

We also use Facebook Website Custom Audiences from Facebook Ireland Ltd (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). This is a Facebook marketing service that enables us to display personalised, interest-based advertising on Facebook to certain groups of pseudonymised visitors to our website who also use Facebook.
A Facebook Custom Audience pixel is embedded in our website. This is a JavaScript code that stores personal data about the use of the website. This includes your IP address, your browser software and the source and target page. This information is transferred to Facebook servers in the U.S. Facebook is subject to the EU-U.S. Privacy Shield, which guarantees an adequate level of data protection.On these servers, it is automatically determined whether you have saved a Facebook cookie. The Facebook cookie automatically determines whether you belong to the target group relevant to us. If you belong to this target group, you will receive corresponding messages from us on Facebook. In this process, neither we nor Facebook will identify you personally through data matching. In addition, you can prevent the use of Facebook Custom Audiences by clicking on this link:
This opt-out prevents the future collection of your personal data when you visit this website.


Your rights as a data subject are:
In accordance with art.15 of the GDPR, you have the right to request information about your personal data that we process. In particular, you can obtain information on the purposes of the processing, the category of personal data, the categories of recipients to whom your data has been or will be communicated, the intended storage period, the existence of a right of rectification, deletion, restriction of processing or objection, the existence of a right of recourse, the origin of your data, if not collected from us, as well as the existence of an automated decision-making process, including profiling and, if applicable, significant information on the respective details.
In accordance with Art. 16 of the GDPR, you have the right to demand without delay that we correct or complete your personal data stored by us;
Pursuant to Art.17 of the GDPR, you have the right to demand the erasure of your personal data stored by us in accordance with Art.17 of the GDPR, unless the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
According to art.18 of the GDPR, you have the right to demand a restriction of the processing of your personal data, insofar as you dispute the accuracy of the data, the processing is unlawful, but you refuse to erase it and we no longer need the data, but you need it to assert, exercise or defend legal rights or you have lodged an objection to the processing in accordance with Art. 21;
Pursuant to Art. 20 GDPR, you can demand your personal data that you have provided to us in a structured, common and machine-readable format or demand that it be transferred to another responsible person;
Pursuant to Art. 7, para. 3 GDPR, you have the right to revoke your consent at any time. As a result, we are no longer entitled to continue processing data on the basis of this consent for the future, and lodge a complaint with a supervisory authority in accordance with Art. 77 of the GDPR. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our registered office for this purpose.


Insofar as your personal data is processed on the basis of legitimate interests within the meaning of Art. 6 (1) (f) GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR if there are reasons that arise from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right of objection which we implement without specifying a particular situation.If you wish to exercise your right of objection, simply send an e-mail to:


All personal data you provide will be transmitted in encrypted form using the generally accepted and secure TLS (Transport Layer Security) standard. TLS is a safe and proven standard that is also used in online banking, for example. You can recognise a secure TLS connection by the s after the http (i.e. https://..) in the address bar of your browser or by the padlock symbol in the lower part of your browser.
We use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction or unauthorised access by third parties. Our security measures are constantly being improved in line with technological developments.


This data protection declaration is currently valid in version 1.Due to the further development of our website and the offers contained therein or due to changed legal and/or official requirements, it may be necessary to amend this privacy statement.

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245, Av. de la Tuilerie - ZA Pédebert



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